The Client –
Trade customer working on behalf of a manufacturer
The Challenge –
Maintaining business continuity during planned works
The Solution –
Boiler, stainless steel heat exchanger & ancillaries
Aqua partner with a number of trade customers, helping them to offer added value and specialist support to their end user clients across the UK. For a recent project, our Hire team helped a manufacturer keep their 24/7 production facility operational whilst refurbishment work was underway.
Situation
Planned work was due to be carried out on the end users’ hot water and heating system, but our customer’s client was understandably keen to avoid any loss of heating or hot water supply. As part of the programme of works, the facility’s hot water supply was going to be interrupted for at least a month. Without hot water, workers would have no access to sinks and/or showers. With a 24 hour production schedule broken down into 3 shifts, it would quickly affect a number of staff with potential loss of productivity.
Solution
Aqua supplied a 300kW oil fired boiler, stainless steel heat exchanger and all ancillaries, including hygienic standard hosing. Our hire engineers then supported our trade customer with delivery to site and all aspects of installation.
Whilst it was anticipated the site would need the equipment for a minimum of 4 weeks, our flexible rental agreements meant the hire period could be extended with just a simple telephone call or email. That gave peace of mind that the end client would be supported for as long as needed, leaving our trade customer to focus on the schedule of planned works.
In addition, all boilers within our Hire fleet have a Weishaupt burner, which is 94% fuel efficient and helps to minimise operating costs and carbon footprint. So, whilst only a temporary solution, the project helped the client maintain their green credentials.
Results
By hiring a boiler, the factory operated as normal for the duration of the work. Staff welfare was protected and there was no downtime or impact on production schedules.
“We understand the challenges trade customers face, and you’ll often hear us talk about how Aqua do things differently” explains Hire Director, Ben Davies.
“By offering support and specialist knowledge, we aim to enhance the relationships those customers have with their end clients, helping them to deliver the best product & service to them with as little hassle as possible.”
If you’re a trade business looking for support with boiler hire or hire in general, chat with the team on 0333 004 4433.
